Privacy Policy

Last Updated: 9 October 2026

1. Introduction

Tubelight Films (“Tubelight Films”, “we”, “us” or “our”) operates https://tubelightfilms.com, a website showcasing television commercials, branded films, audiovisual productions and related services.

This Privacy Policy explains how information may be collected, used, stored and disclosed when you visit our website, view our Portfolio, contact us by email or interact with embedded third-party content.

We aim to handle personal information responsibly and in accordance with applicable Indian data protection and privacy laws.

2. Information We May Collect

The information processed depends on how you use our website and the services enabled at the time of your visit.

A. Information You Provide by Email

Our website provides an email contact method rather than a website contact form.

If you contact us by email, we may receive and process:

  • Your name and email address.
  • Your telephone number or professional contact details, if included.
  • Your company, brand or agency name.
  • The content of your message and any attachments.
  • Information relating to a production enquiry, business proposal, Portfolio permission or intellectual property concern.
  • Any other information you voluntarily include in your correspondence.

Your email will be processed through the relevant email service and systems used by you and by us. The handling of your message may also be subject to the privacy practices of those service providers.

Please avoid sending sensitive personal information unless it is necessary for your enquiry and there is an appropriate lawful basis for providing it.

B. Technical and Website Usage Information

When you visit our website, technical information may be processed by our website infrastructure, hosting provider, security services, analytics tools or other enabled services.

Depending on the actual configuration, this may include:

  • IP address and technical connection information.
  • Browser type, operating system and device information.
  • Pages visited, referring URLs and interaction events.
  • Date, time and duration of visits.
  • Diagnostic, performance and security logs.
  • Cookie identifiers or similar online identifiers, where used.

The precise information collected depends on the configuration of the relevant services. We do not represent that every category listed above is collected in every visit.

C. Google Analytics

Google Analytics is used on our website to help us understand website traffic, page usage and general visitor interactions.

Depending on the Google Analytics configuration, information may include page views, referral sources, device and browser information, approximate geographic information, interaction events and online identifiers or cookie-related information.

Google Analytics may use cookies or similar technologies to support measurement. Information processed through this service may be transmitted to and processed by Google in accordance with the applicable service configuration and Google's own policies.

We do not intentionally use the Portfolio website to request sensitive personal information for Google Analytics. We will not intentionally configure Analytics to send information such as email message contents or directly identifying personal information in violation of applicable law or Google's policies.

The exact data collected, retention period, advertising features and international processing arrangements depend on our active Analytics settings and related integrations.

D. Videos and Third-Party Embedded Content

Our Portfolio uses a mixture of video hosting methods. Some videos may be hosted on our own website infrastructure, while others may be embedded from third-party platforms.

When you view an embedded video or interact with a third-party player, the relevant provider may process technical information, browser data, IP address, cookies or other online identifiers, depending on its configuration and your interaction.

Third-party platforms operate independently of Tubelight Films and may process information under their own privacy policies.

Where feasible, we may use privacy-enhanced embedding settings or other measures to reduce unnecessary data collection. However, we cannot guarantee the practices of independent providers, and their behaviour may change.

E. Cookies and Similar Technologies

Our website may use cookies or similar technologies through WordPress, Google Analytics, video players, hosting infrastructure or other enabled services.

These technologies may support essential functionality, security, preferences, video playback or website measurement.

We do not currently have a dedicated cookie consent banner configured, based on our present website setup. This statement describes the known configuration and is not a representation that no cookies are used or that consent is never required.

We are responsible for reviewing the technologies enabled on our website and implementing any notices, consent choices or other safeguards required by applicable law.

You may also be able to manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

3. How We Use Information

Where legally permitted, information may be used to:

  • Respond to email enquiries and business communications.
  • Discuss potential or existing production projects.
  • Manage Portfolio permissions, copyright concerns and attribution requests.
  • Understand website traffic and improve website content and usability.
  • Maintain the security, stability and performance of the website.
  • Diagnose technical problems and address spam, abuse or unauthorised access.
  • Maintain relevant business, contractual and administrative records.
  • Meet legal obligations and respond to lawful requests.

We aim to collect and use information only where reasonably necessary for these purposes and to respect any additional notice or consent requirements imposed by applicable law.

4. Legal Basis and Consent

Where applicable law requires a particular legal basis for processing personal information, we will rely on a basis permitted by that law, such as valid consent or another legally recognised ground.

Where consent is required for analytics, cookies or third-party technologies, the relevant services should be configured to respect that choice.

If consent is relied upon, it may be withdrawn through an appropriate mechanism, subject to applicable law. Withdrawal does not retrospectively invalidate processing that was lawful before withdrawal, and certain records may still need to be retained where legally permitted or required.

The absence of a cookie banner does not, by itself, establish that all current tracking practices comply with applicable legal requirements.

5. How Information May Be Shared

We do not sell personal information as a standalone commercial product.

Where necessary and lawful, information may be processed by or shared with:

  • Website hosting and technical service providers.
  • Email service providers.
  • Google Analytics and related service providers, where enabled.
  • Third-party video hosting and embedding platforms when their services are accessed.
  • Security, diagnostics or performance service providers, where used.
  • Professional advisers, auditors or insurers where reasonably necessary.
  • Courts, regulators, government authorities or law enforcement agencies where required or authorised by law.
  • Relevant parties in a business transfer or reorganisation, subject to applicable safeguards.

The identity of the providers and the categories of information processed depend on the actual website configuration and the services used.

We do not authorise service providers acting on our behalf to use information for unrelated purposes where such use is not permitted.

6. International Data Processing

Google Analytics, video platforms, email services or other providers may process information using infrastructure located outside India.

Where personal information is transferred or processed internationally, we will take the steps required by applicable law, including any relevant restrictions, safeguards or government directions.

The specific locations and arrangements depend on the services enabled and their applicable terms.

7. Data Retention

We retain personal information for no longer than reasonably necessary for the purpose for which it was collected, subject to applicable legal requirements, contractual obligations and legitimate recordkeeping needs.

Examples include:

  • Email correspondence retained as reasonably necessary to respond to enquiries or manage business relationships.
  • Production and rights-related correspondence retained as reasonably necessary to document permissions or resolve claims.
  • Website security logs retained for an appropriate period for security and technical purposes.
  • Analytics information retained according to the applicable Analytics settings and retention configuration.

Retention periods may differ between systems and providers. When information is no longer required, we will take reasonable steps to delete it, anonymise it or otherwise dispose of it appropriately, subject to applicable law.

8. Data Security

We take reasonable measures appropriate to the information and the risks involved to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

Depending on the systems used, these measures may include access controls, software updates, secure communications, appropriate administrative safeguards and measures provided by our service providers.

No website, electronic transmission or storage system can be guaranteed to be completely secure. We do not promise absolute security, but we aim to address security issues responsibly and comply with applicable incident-response and notification obligations.

9. Your Privacy Rights and Choices

Subject to applicable law, its commencement provisions and any applicable conditions, you may have rights to:

  • Request information about personal data processed by us.
  • Request correction or updating of inaccurate or incomplete information.
  • Request erasure of personal information where legally applicable.
  • Withdraw consent where processing is based on consent.
  • Raise a grievance or privacy-related concern.
  • Exercise any additional rights available under applicable law.

The scope and procedure for exercising these rights depend on the law applicable at the time of the request.

To submit a privacy request, contact us using the details in Section 13. We may request reasonable information to verify your identity or authority before acting on your request.

We will respond within the time required by applicable law. Certain information may need to be retained where a legal obligation or another lawful ground applies.

10. Children's Privacy

Our website is intended for a general professional audience and is not specifically directed at children.

We do not intentionally seek to collect children's personal information through this Portfolio website. If our activities or services involve processing children's personal data, we will assess and implement the additional requirements applicable under law.

If you believe that personal information has been provided to us in circumstances that raise a privacy concern, please contact us so that we can review the matter.

11. External Links and Third-Party Policies

Our website may link to third-party websites or display embedded videos and external media.

When you leave our website or interact with third-party services, the relevant provider's privacy policy and terms may apply. Tubelight Films does not control independent providers' privacy practices.

We encourage visitors to review the applicable policies of third-party services they choose to access.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our website, video hosting arrangements, analytics configuration, service providers, business practices or applicable legal requirements change.

The revised version will be published on this page with an updated “Last Updated” date.

Where required by applicable law, we will provide additional notice or seek consent for material changes.

13. Privacy Enquiries and Grievances

For questions, privacy requests or complaints concerning our handling of personal information, please contact:

Tubelight Films
Website: https://tubelightfilms.com
Privacy / Grievance Contact: Ruchi Shah, Producer
Email: producer@tubelightfilms.com
Business Address:
Flat #9, 3rd Floor, A Wing, La Blanc
Opp. J. W. Marriott Hotel, Juhu Tara Road
Mumbai - 400049, Maharashtra, India

Please provide sufficient details to help us understand your request. We may contact you for clarification or verification where reasonably necessary.

14. Applicable Law

This Privacy Policy is intended to be interpreted in accordance with applicable Indian laws, including data protection and privacy legislation to the extent in force and applicable to our activities.

Nothing in this Privacy Policy limits a right or remedy that cannot lawfully be excluded.